4x4 Travelogue, advise and general comments bases on private and SA 4x4 experiences - Travelling in Africa since 1993

South Africa 4x4 - Rental of Land Rover 110 Defenders & Toyota Hilux Double Cab 4x4s. Equipped, insured, unlimitted kilomtres. Anywhere in Africa!

Run Away Clients Card Imprints

Card Imprints – South Africa 4×4

I have seen some interesting things the past 2 weeks. Referring back to my postings about accidents. Some clients do not want to pay for accidents they caused. Some clients just run away and is not to be found. I must admit that I am shocked to see what people get up to. These people have unfortunately spoiled the way we do business hence I have to introduce the following to ensure we get paid as per our rental contract.

We do take imprints of your credit card for R 2500 admin fee, R 20 000 single vehicle roll over and if you booked on standard insurance.

PLEASE NOTE – THIS IS AN IMPRINT ONLY. WE DO NOT TAKE THIS MONEY FROM YOUR ACCOUNT.

Below samples of the imprints.

Card Imprint Procedure South Africa 4x4
Card Imprint Procedure South Africa 4×4

 

 

On return of the vehicle we return these signed imprints to you.

Land Rover Defender 110 Rentals

Land Rover 110 Defender
Land Rover 110 Defender

 

 

 

 

 

 

 

 

Lets be honest. Land Rover 110 Defender is the best 4×4 in the bush. It also has the look, the sound ( TD5 engin purrs really well ) and you can add equipment as you wish for your adventure. Very nice vehicle, know what you are doing. If you do not a Land Rover will leave you with a disappointed experience.

Please note :

You do not own a Land Rover, a Land Rover owns you.

Get use to it as it will save you a lot of frustration.

I cannot change a Land Rover Defender. They are built in a certain way for very specific reasons. They will behave in a certain way. Noisy, bad aircon, dusty, slow, but that is why we love them ! Please do not rent a Land Rover and then it does what a Land Rover does best and you are unhappy. Go and rent a Hilux !

End of this discussion. Any comment on TripAdvisor or anywhere else about a Land Rover will be dismissed and nor further entertained.

Carel Pienaar

Enough is Enough. Abuse of our 4 x 4 Vehicles

Abuse of 4×4 Vehicles

Not for sensitive viewers…

Linking with my previous blog I attach this week’s two roll overs and some of my comments below :

Toyota Hilux Roll Over
Toyota Hilux Roll Over

 

 

 

 

 

 

 

South Africa 4x4 - Land Rover Roll Over Namibia
South Africa 4×4 – Land Rover Roll Over Namibia

 

 

 

 

 

 

 

  1. Every single accident caused by client’s there were no other vehicles involved. It was only the driver error to blame and nothing else.
  2. Every single client asked within 5 minutes when can they expect their replacement 4×4……. hahaha… you have to be crazy to expect me to give you another 4×4 to go an fuck up. Really ??
  3. Every accident client we had to fight to get our excess money out of the person. You must hear the excuses.

 

Well no more. See previous Blog Postings. Enough is Enough.

Carel Pienaar

South Africa 4 x 4 Legal

South Africa 4×4 Legal  

6 Years ago, just as we started out with South Africa 4×4 full time we quickly ran into clever clients. Clients that abused our vehicles, rolled them over, caused accidents, wrote off vehicles and caused major damage to our vehicles. I must admit that these clients frustrated me tremendously. This is not what I signed up for when I started the 4×4 rental business. This was suppose to be a fun, sharing of a 4×4 passion and a way of exploring the continent with fellow travellers. What a rude awaking it was !

I can deal with the accidents, but an interesting fact is that not one of the accidents / roll overs were caused by a 3rd party. All of them were caused by the client, all on their own, with no assistance.

You can imagine the major impact on our business. Some clients that had to be cancelled ( and everyone has something to say about this on TripAdvisor and other platforms ), lost growth, stress and plenty more !

A few comments around this matter :

  1. The court case proves that my rental contract is enforceable in South Africa and outside of South Africa.
  2. The court has awarded me an order to attach the property of this client to repay the full cost of the Land Rover that was written off.
  3. Other clients ( there are 22 of them ) that thought they could jump on a plane and run away from their responsibilities, are in for a shock. I am coming for you.

The legal process turns slowly. After almost 4 years I won my first court case against a client in the District Court of New York. Now it is time for the other 22.

As always I share everything that is going on with South Africa 4×4.

Some people do not like my honesty, but at least you know what you get and what not !

Time to level the playing field. If you you want to come to southern Africa to fuck up my vehicles, you can go and rent from someone else. Go to Bushlore. They might appreciate your detailed taking care of a 4×4.

Carel Pienaar