4x4 Travelogue, advise and general comments bases on private and SA 4x4 experiences - Travelling in Africa since 1993

South Africa 4x4 - Rental of Land Rover 110 Defenders & Toyota Hilux Double Cab 4x4s. Equipped, insured, unlimitted kilomtres. Anywhere in Africa!

Land Rover 4 x 4 Roll Over – Edwin van Wijngaarden

Roll Over of Land Rover – Edwin van Wijngaarden

I do find it amazing how clients can rent a 4×4 vehicle, have a good holiday, then proceed to write off the vehicle and on their return home ( Amsterdam, Netherlands ) run to their bank and reverse all payments made. The reason why Edwin van Wijngaarden and  Joke Poen features on this blog is that they have not paid for their rental. Did not pay the insurance excess after the roll over in the Mgadigadi Pans. PS – Big thank to the guys in the Jeep that assisted and towed them to Nata Lodge. Did not co-operate in the insurance claim and by not handing in the required documents which resulted in South Africa 4×4 absorbing a cost of R 415 000 to tow in and replace the Land Rover 110 Defender.

Thank you Edwin van Wijngaarden and Joke Poen ( what an appropriate name ). I have opened a case with the South Africa Police Services for Fraud, Theft and Damage to Property. SAPS is in the process of handing this matter to Interpol who will take up the matter in Amsterdam.

 

Edwin van Wijngaarden
Edwin van Wijngaarden with the rolled over Land Rover
Roll over. No payment of rental, insurance and vehicle damage. Edwin van Wijngaarden and Joke Poen.

 

 

 

 

 

 

 

 

 

I am sorry. Unacceptable !!

Unacceptable Rental Clients South Africa 4 x 4 Rental

South Africa 4×4 Rental has assisted over 2000 clients over the past 4 years with 4×4 rentals all over Africa. Up to date I have kept quiet about clients that abuses our vehicles. Damages our 4×4 vehicles ( I am not talking about a fender bender and a crack in the windscreen ) I am talking about major damages and then pretends that nothing is wrong or even worse make false claims for refunds. The best is how they try and black mail me into paying by threatening to go and write bad reviews on social media or Trip Advisor.Our contracts are clear on what we will do and we will not. It is very simple. We adjust our product at South Africa 4×4 rental to keep up and mostly ahead of the market on a yearly basis and we will continue to do so.

Going Forward

Up till today. NO MORE.

I am going to make full posts with photos where available from today about these clients. It so sad that it is always 2% of your clients that spoils the fun everyone is having. I am going to focus to keep the 98% happy, keep myself sane and happy. Need to take out the 2% that is negative, devoid of truth and in my opinion has no place on a 4×4 adventure and surely I do not want back as a client. I feel pitty when they come back in the future and will rent with another 4×4 company.

 

My Contact

Anyone that has a problem with the posts are welcome to contact me directly – Carel Pienaar – info@southafrica4x4.co.za

This is what you bring me back.